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Toys and Games Reviews of Illuminated W.O.R.D. - The Ultimate Word Game CollectionCustomer Review: could be SO much better Summary: 3 Stars
i've had this game now for about three years and it is without a doubt the most enjoyable handheld game that i own. unfortunately, it is also the most aggravating. i keep this game at my bedside for the occasions that i wake early in the morn. it has a "tiring" effect on my eyes that lull me back to sleep. that is, if i can get the stylus to work properly. at times, whole columns become unselectable, forcing me to turn off the game and abandon it completely. changing batteries does not always solve the problem. as with a previous reviewer, i would pay good bucks to get a decent, workable unit. since that hasn't been an option, i continue trying my patience with it most every night. and, if it broke completely, i'd more than likely buy another...that's how much i love this game.
Customer Review: Doesn't last Summary: 1 Stars
My problem is similar to others I've read here. We love the game, but a few months after purchasing it the "submit" button failed to work. We reset it, we put in new batteries, and nothing helped, so basically it's now a piece of junk. I emailed Techno Source THREE times before I finally got a response (I could not find a phone number to call) and was told by Pat that there was nothing that could be done because they only replace items within 90 days of purchase. "Sorry for the inconvenience" was all I got. I came here hoping that my experience was a fluke, but I see that it is not, so unfortunately, even though we love this game, we won't be purchasing another, and this one is going in the trash.
Customer Review: So Disappointed Summary: 1 Stars
I bought this game as a Christmas present for my mother. The "submit" button didn't work so I did as the manual said and hit reset; no luck. Changed the batteries; no luck. Emailed TechnoSource three (3) times and failed to get ANY response. I finally returned the item to Amazon. As luck would have it I got an email from Pat the next day apologizing for the delay and saying they had shipped a replacement via FedEx. I told him I'd returned the game but he said not to worry about it and to keep the replacement. Good thing I returned the thing because the "replacement" went to someplace in Kansas... I'm in Idaho. I won't be purchasing items from TechnoSource again.
Customer Review: Fun for everyone Summary: 5 Stars
This game is a lot of fun for kids and adults. Compact enough to carry places. Several different games make it fun for hours. My 9 year old daughter enjoys it and has learned lots of new words. She has also struggled with spelling in the past so this helps her in that area also. The touch screen makes it easy although sometimes you have to hit it a couple of times for it to work. My only complaint is that you can not turn the volume off until after the unit is on and already made noise. So if you want to play the game with out waking someone it is almost impossible. A voulme button on the outside would have been smarter. I would buy this again.
Customer Review: Nothing against the seller... Summary: 1 Stars
All is well with the seller. However...I bought this as a gift for a family member. Unfortunately, I bought it more than 30 days in advance and I'm not going to ask the seller to accept my claim. The shipping was fine and I have no problem with the seller. The game out of the box however is a piece of ****. My family members and I have tried all but everything to get the game to respond...all to no avail. It lights up but will not respond to any outside stimuli. It was kind of embarrassing to present a gift to an elderly person and it not work. You can imaging the problem solving that ensued. Oh well. Not seller's fault
More Customer Reviews: 1 2 3 4 5 6 7 8 ›
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