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Toys and Games Reviews of Melissa & Doug Easel Accessory SetCustomer Review: OK starter set, but will not buy this again Summary: 2 Stars
We bought this when we ordered the easel. It is an ok starter set as it has most of what your toddler will need to use his easel.
Then marker arrived broken - the point pressed in the first time we touched it to the whiteboard and we had to throw it away.
The chalk is horrible - it makes a lot of dust. We will definitely buy another brand ASAP.
The paint cups seem very nice - this is the only item we will probably keep.
The paintbrushes are only ok - the hairs come off after only a couple of uses. It is very nice that the brushes are color coded with the paint and the paint cups.
The set only comes with one eraser - we had to get another for the whiteboard. The one it comes with works well for the chalkboard.
Customer Review: missing pieces Summary: 3 Stars
The product is fine but the customer service is non-existent. My son got the Melissa and Doug easel and the companion set for his birthday, but two paint containers were missing from the delivery of the companion set, and the chalk was broken. I tried to call customer service to see if the company would send the missing pieces, but the wait was absolutely endless, so I decided to use the Doug and Melissa website instead. I sent one message asking for new chalk and the missing paint but got no reply. After a couple of days, I sent an email, and again got no reply. So, the buyer of the gift paid full price but we are still missing those two paint containers, the easel stands unused, and Doug and Melissa have declined to rectify their mistake.
Customer Review: Easel Companion Set Summary: 4 Stars
The Deluxe Easel Companion Set was definitely a good set to purchase to go along with the Easel, (make sure you get it along with or before the Easel, or your child will have to wait to get started until it arrives!). If I could change something about the set, it would be to have the company try formulating the paint to a kind that doesn't smell so bad and so overpowering. (It smells for hours throughout the house whenever my child paints.) I will definitely be buying the refill of my paint from a different source! Another very minor thing, would be that I feel that the paint brush bristles would be better if they were bigger and fluffier. Less drip, and better for 3 and 4 year olds to handle paint with.
Customer Review: Would give it no stars Summary: 1 Stars
Bought this for my sons step 2 easel because thought it was a great value for the money and it did not say for use with Melissa and Doug easel only it ruined the easel in five minutes the black colored chalk would not come off the board my sons Christmas gift was ruined in less than five minutes I had called the company about it and they where no help thankfully step 2 is a great company and sent me a replacement board even though it was not their products fault as a result of poor management Melissa and Doug products will not be in my home the only thing worth salvaging in this set was the brushes paper and cups as for the paint that to had problems very smelly should have went with crayola
Customer Review: Great product and a must-have with the art easel Summary: 5 Stars
I was initially apprehensive to purchase this item after reading some of the reviews. I am glad I did buy it though. The paint cups are awesome with good lids. I did not notice a strong smell to the paints. Good chalk selection. I agree with other reviews that I wished there were more dry-erase markers (only 1 came with it). I purchased the 12 pk of Expo low-odor markers along with another dry erase eraser from Staples. It is recommended to not use the same eraser for both the chalkboard and dry-erase board. My dtr actually loves the dry erase aspect best. Overall a great product for the price I paid (under $[...] for it and I must say that I would not have paid any more than that).
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