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KidKraft Grand Gourmet Corner Kitchen by KidKraft
Product SummaryManufacturer: KidKraft Brand: KidKraft Designer: Kid Kraft Audio: English (Unknown) Release Date: 2009-10-01 Model: 53185 Color: Pink Product features: - Dishwasher, oven, microwave, refrigerator and freezer doors all open and close Cloth curtains behind the sink
- 4 metal accessories ? a pot, a pan and two spatulas Knobs that turn and click
- Removable sink for quick and easy cleaning Large enough that multiple children can play at once
- Made of wood Smart, sturdy construction
- Packaged with detailed, step-by-step assembly instructions
Accessories:
Toys and Games Reviews of KidKraft Grand Gourmet Corner KitchenCustomer Review: Adorable kitchen...questionable quality control Summary: 4 Stars
I recently ordered this kitchen for my daughter's birthday.
I decided to put it together the week before her birthday just in case there were any problems.
Upon opening the box and sorting the parts I noticed some small dings and paint damage. At first glance I didn't see anything too horrible...I guess I've just come to expect things will always arrive with imperfections, so I set out to put the kitchen together.
There are 32 steps in assembling this kitchen. Steps 1-9 went off without a hitch. I used my own paint to do some touch ups and everything looked great. Then I got to step 10 and discovered that one of the boards I needed did not have all the necessary holes drilled in it. The holes needed to be made with something other than a drill (counter saw, I think?), so I was stuck on a Friday night, unable to finish. I ordered a replacement board (as well as some other parts that had damage to the finish) online, but saw that it would take 7-10 days to get them. So I called Kidkraft on Monday morning and left a message to request expedited shipping. I was called back later in the day and assured that the parts would be sent using overnight shipping and I would have them by Wednesday.
Wednesday came and went and no parts. After multiple phone messages and emails, I got an email informing me that the parts had been shipped by 2-day express and they were scheduled to arrive today (Thurs.). Later a Kidkraft customer service representative called me to tell me the same thing. When I questioned why it didn't go out overnight as I had been promised, I was told that they did me a favor by expediting it at all.
It remains to be seen if the kitchen will be assembled in time for my daughter's birthday (tomorrow), as Fed Ex delivers to our street late, I won't be able to work on it until my daughter goes to bed, and I have to work tomorrow. There is of course, also the chance that I could encounter another defective part. I really, really hope not.
Ultimately, I'm sure the kitchen will be adorable and my daughter will love it. However, it's unfortunate that this has turned into such a frustrating process. It was bad enough that Kidkraft sent out defective material and then did not get the replacements to me in the timeframe promised, but to then have the attitude that somehow I was being done a favor, after I was the one inconvenienced, is really galling. At the same time we bought the kitchen, we bought a Kidkraft table/chairs set and a Kidkraft set of dishes, but I suspect that will be the last of our money Kidkraft will see.
Description of KidKraft Grand Gourmet Corner KitchenKidKraft Grand Gourmet Corner Kitchen. Includes all the "ingredients" for delicious make - believe fun! Dishwasher, oven, microwave, fridge / freezer... this Kitchen is fully loaded! A wonderful gift for young culinary masters in training, the Grand Gourmet Corner Kitchen boasts functioning appliance doors and a metal cookware set with a pot, pan and 2 spatulas. Plus, it's large enough for your little Julia Child to take on a "sous chef"! Someone's in the kitchen: Dishwasher, oven, microwave, refrigerator and freezer doors all open and close; Cloth curtains behind the sink; Removable sink for quick and easy cleaning; Chalkboard and telephone; 36 1/4 x 12 5/16 x 36. Sturdy wood and plastic construction. Assembly required.; Get cookin' and order today! KidKraft Grand Gourmet Corner Kitchen
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