Alex Toys Learn to Dress Monkey
by Alex
List Price:
Our Price: $30.91
You Save: $4.08 (12%)
Availability: Usually ships in 24 hours
Category: Toy
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Product Summary
Manufacturer: AlexBrand: Alex Toys
Release Date: 2008-07-04
Model: 1492
Product features:
- This toy features 11 dressing activities
- Kids learn to snap on straps, button, hook and loop, zipper and more
- This monkey helps develop fine motor skills
- Kids love the bright colors and different textures
- This cute monkey is also a great stuffed animal friend for your child
Toys and Games Reviews of Alex Toys Learn to Dress Monkey
Customer Review: Great Educational Toy
Summary: 1 Stars
My 3 year old Granddaughter loves her Dress Monkey and enjoys playing with it and carries it with her every where. I am pleased with the product. However, I would have cancelled the order long before she received except it except I was determined to be able to leave this feedback on my experience with the seller: Amazon. In seven years of doing hundreds of dollars of business a year with Amazon I have only really been upset twice with their service policies. The first time I cancelled over three hundred dollars in books and stopped ordering from them for six months. When I returned to test them again I found that they had changed their shipping/delivery policy as I had suggested to a Customer Service manager ...on my way out the door six months before.
My second issue with Amazon Policy is this current experience of the posting & maintaining a "Currently In Stock" label on a product page even when the product is NOT really "In Stock" and available to ship, as implied by the label. I ordered the Learn-to-Dress Monkey for my Granddaughter as her Christmas Present on December 12, 2008 noting the "In Stock Label". She received it two plus months later at the end of February 2009. In four emails to customer service & finally Executive Complaint email address: not one respondant would address the false "Currently In Stock" label issue. The false posting remained on the Dress Monkey product page(s) over the full period Amazon was unable to ship the product.
Will I go away as a customer? No. I really appreciate the many good experiences, prompt service, prices and consumer information I have found at the Amazon site over the last seven plus year I been ordering from them. While while my hours of correspondence with Amazon Customer Service were not met with an open and honest adressing of my issue (i.e. phony "Currently In Stock" postings) I did receive repetitive and accruing "go away" offers of $5.00 credits each, applicable to future purchases. That reached $15.00 before disappearing from my account before I could use them. There was also a complimentary 2nd Day delivery promise on the Dress Monkey order which I have no idea if it was in fact honored when the product was finally shipped. Thus, the "One Star" rating for a really disappointing Amazon Dress Monkey order/customer service experience over this past Christmas holiday season! From the order receipt page at Amazon:
Items Ordered:
1 of: Alex Toys Learn to Dress Monkey [Toy]
Sold by: Amazon.com, LLC
Description of Alex Toys Learn to Dress Monkey
Learn to dress from head to toe with Alex the monkey| This 22? long plush doll has 11 dressing activities that help develop fine motor skills. Learn to snap on straps, button, hook and loop, zipper and more. Comes with real socks and lace up sneakers, and his shirt and overalls are removable, too. Suitable for age 18 months and up.Animals Toys
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